IT Specialist Level II

Full Time
D.C. Metro

Location: Fort Meade, MD


Job Description:

Information Technology Specialist Level II applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problem. Qualified candidates shall be able to addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages. Candidates must possess an understanding of architectural designs, functional specifications, interfaces, and documentation or hardware or software systems; considering system interrelationships and develop solutions to meet DoD mission needs.



  • Identifies user requirements and describes services available or refers inquires to other staff
  • Provides technical support of a limited scope to users and assists them in defining and solving computing problems within well defined areas of responsibility
  • Assists in preparing documentation of supported products for users
  • Assists in preparing user training materials and conducts training sessions as assigned
  • Performs programming tasks of limited scope to assist users
  • Develops design specifications by inspection and analysis to offset various malware and to protect and defend USCYBERCOM infrastructure
  • Researches unconventional of software and operating systems in designing and developing new methodologies, significant modifications, or adaptions of standardized techniques
  • Develops project plans, guidelines, and controls
  • Conducts individual and group training sessions and demonstrates how to use computer programs
  • Develops, prepares, and evaluates training program outlines, training manuals, instructions, reference manuals, and other materials
  • Provides training related to computerized applications
  • Supports older technology during transition phases and tests new equipment, software, and technologies for replacement
  • Monitors and distributes helpdesk calls and assists with report programming
  • Possesses expert-level knowledge of computers and peripheral equipment, including operating systems and basic operations functions, system and memory configurations, and software
  • Develops high-level system design diagrams, program design, coding, testing, debugging and documentation
  • Conducts quality assurance reviews and the evaluation of existing and new software products
  • Installs, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment
  • Monitors, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment
  • Determines users’ needs and problems, understands program requirements, and develops effective solutions; prepares documentation materials
  • Presents technical concepts and procedures on software
  • Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships


Required Qualifications:

  • Minimum five years of experience as an IT Specialist
  • Minimum of bachelor’s degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline
  • Minimum DOD 8140/DOD 8570 IAT Level II Certification



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Job CategoryCustomer Support, Cybersecurity

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