Presales Engineer

Full Time
St. Louis Metro

Location: O’Fallon, IL


Position Description:

The ideal candidate will support sales productivity and deal flow by securing the “technical close” in complex solutions. Candidate will collaborate with sales, service, R&D, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers. Requires a well-rounded background in multiple security domains.  Relies on deep level of technical understanding and ability. Candidate is responsible for achieving a profit and productivity quota together with the Sales manager.



Job Responsibilities:

  • Answer to RFI/RFQ/RFP together with the Key Account Sales manager
  • Participate in conferences, shows, exhibitions when appropriate and requested
  • Proactively scopes the technical solution required to address customer requirements, assesses customer’s met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture.
  • Shares with key account sales manager assigned targets for profitable sales growth in assigned product lines and/or market areas.
  • Provides coaching and professional development to company’s members
  • Opportunistically pursues additional business development opportunities within customer firms, ensures these opportunities are effectively covered and followed by the sales team.
  • Monitors R&D/ customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams to potential risks of deal closure.
  • Provides training to customers when needed
  • If required, acts as a Project Manager for each deal to ensure the final solution is delivered towards customer’s expectation and initial proposals
  • Follows and shares market technological needs and evolution with Product Line Managers.


Accountabilities and Performance Measures:

  • Achieves team-assigned productivity, profitability quotas and product growth targets for the assigned geography
  • Maintains deal through-put in early deal-sales process steps.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Completes required training and development objectives within the assigned time frame.



Required Skills:

Broad range of experience including operation and management of security tools (firewalls, DLP, MFA, IDS/IPS, etc.), security policy development, Incident Response, vulnerability assessments, security product testing, leading Social Engineering campaigns.  Detail-oriented with strong organizational skills.  Exceptional oral and written communication skills.


Required Qualifications:

  • Four-year degree in C.S., C.I.S., or related field and four years related experience. Without degree, six or more years related experience.
  • Telecom engineering degree
  • At least 2-3 years experience in customer-facing activities in a B2B environment
  • A technical solution expertise in a comparable presales/project manager role.
  • Very good understanding in GSM, UMTS and possibly LTE as well as in ‘core’ networks.
  • Knowledge in PC Office tools, Unix environment knowledge is desirable.



CISSP Certification Required


Send Resumes to: [email protected]

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