Blog
 

Privacy Policy

TechGuard Security Privacy Policy

 

Purpose

The purpose of this TechGuard Security, LLC Privacy Shield Statement is to outline how we comply with the Principles with respect to personal information we collect.

Privacy Shield

TechGuard Security complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union member countries to the United States pursuant to Privacy Shield.  TechGuard Security has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

The Federal Trade Commission has jurisdiction with enforcement authority regarding our Compliance with the Privacy Shield Principles.

How We May Receive Your Information

TechGuard Security may receive your personal information through several means; through meetings at conferences or events where you provide your business card, through our website when you utilize our “subscribe” or “contact” forms, through direct email contact, referrals and leads.

What Information We Collect

The Personally Identifiable Information (PII) we collect includes:

  •  Your first and last name
  •  Business address
  • Phone number
  • Email address

Non-personally identifiable information we collect from our website includes:

  •  IP address and geolocation based on the IP address
  • Age range
  • Gender
  • Site visitation information
  • Page views
  • Browsers used
  • Browser capabilities
  • Site search queries

 

How and When Your Information is Collected

  • You agree to allow third-party sites to share you contact information with us
  • You communicate with us regarding our services or content
  • You subscribe to our services
  • You subscribe to our mailing lists or newsletters
  • You purchase our services and when you access our website
  • You complete a job application or submit a resume for potential employment

 

Why We Collect Data

We collect your personal data for legitimate business purposes, including these and other similar purposes:

  • To establish, maintain, and manage our business relationships
  • Where collection enables us to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our customers
  • Process and respond to privacy concerns or complaints
  • To enhance the security of our network and information systems
  • To better understand how visitors interact with our services
  • To determine the effectiveness of advertising campaigns
  • To determine suitability for an employment opportunity

 

Reuse of Your Personal Information

We will not reuse personal data for a new purpose other than the original use for which it was collected, unless one or more of the following apply:

  • The new use is compatible with the original use, meaning you should reasonably expect a similar use,
  • We have notified you of the new use and given you an opportunity to object to it; or
  • The new use is otherwise permitted or required by law

 

Third Party Service Providers

To provide specific services to you, we may use other businesses to perform certain specialized services.  In such instances we will obtain, in writing, assurance third parties will provide at least the same level of privacy protection required by the Principles.

TechGuard Security remains liable under the Privacy Shield Principles if an agent or third-party processes Personal Data covered by this Privacy Shield Policy in a manner inconsistent with the Principles, except where TechGuard Security is not responsible for the event giving rise to the damage.

Retention, Destruction, and Disclosure of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the reasons listed below and any similar:

  • To enforce compliance with our Terms of Use and applicable law.  This may include developing and using tools that help detect fraud and prevent violations.
  • To protect the rights and safety of our customers and third parties, as well as our own.
  • To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
  • To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.

Depending on the purpose, retention periods will vary.  The criteria we use to determine retention periods include whether:

  • We are under a legal, contractual, or other obligation to retain personal data pursuant to data retention laws, as part of an investigation or for litigation purposes
  • Personal data is needed to provide our business services including performance improvement and to maintain accurate business and financial records
  • If you have consented to us retaining your personal data for a longer period, we retain that data with your consent.

If we must disclose your data to a third party, we will do so only under these circumstances:

  • We are required to do so by law, court order or legal process
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements
  • Under the discovery process in litigation
  • To enforce our policies or contracts
  • To collect debts owed to us
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity
  • Or, if we, in good faith, believe disclosure is otherwise necessary or advisable.  In addition, server logs may be reviewed for security purposes including detection of unauthorized activity on our services.  In such cases, server log data containing personal data may be shared with law enforcement agencies, so they may identify users in connection with an investigation of unauthorized activities.

 

How You Can Access Your Data/Individual Rights

We are subject to various laws which may provide you rights to your personal data.  For example, for EU data transferred to the United States pursuant to Privacy Shield, the Privacy Shield Principles provide the right to access your personal data, including limiting its use and disclosure.

There are additional rights under the European Union’s General Data Protection Regulation which may apply to you  If you wish to correct, update, block or delete data which we maintain, please inform us by sending an email to [email protected].

Links to Third Party Websites

Our website may contain links to sites and/or applications operated by third parties.  We make no representations or warranties in relation to the privacy practices of any thirdparty site or application and we are not responsible for any third-party content or privacy statements.  Your use of such sites and applications is subject to the relevant third-party notices.

Use of Cookies and Online Tracking

Our website makes use of cookies which are small digital files stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website. Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.

Options to Limit Use of Your Data

We are committed to providing you with informed choices about the information we collect to provide you with information about our services. There are options available if you would like to apt out of any of the technology tools we use.

Cookies: You can manage the use of cookies on your computer using controls in your browser.  To learn more about how to manage cookies, visit http://www.allaboutcookies.org.

Google Analytics:  We utilize Google Analytics to help us track and analyze our web site traffic.    If you would like to prevent Google Analytics from utilizing your data, an opt-out browser add-on is available HERE.

Change of Ownership or Business Transition

Should we have any change to our business, such as merger, acquisition, or sale of our company, your personal information as we have it stored may be transferred in accordance with applicable privacy laws.  In the event a business change as described, we may disclose your data to the prospective seller or buyer of such business or assets, subject to their entering into appropriate confidentiality undertakings (such as nondisclosure agreements) prior to the effective date of said change.

Complaints and Concerns

In compliance with the Privacy Shield Principles, TechGuard Security commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the Unites States pursuant to Privacy Shield.  European Union individuals with Privacy Shield inquiries or complaints should first contact TechGuard Security at:  mailto:[email protected]

TechGuard Security further commits to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus.  If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.  This service is provided free of charge to you.

There may also be circumstances when disputes can be resolved through the Privacy Shield binding arbitration process.  Please see the Privacy Shield website for further information:  https://www.privacyshield.gov/article?id=C-Pre-Arbitration-Requirements

How to Contact Us

If you have any questions regarding the handling of your data or if you have a privacy concern, please contact our Data Privacy Officer.

Email:  mailto:[email protected]

Mail:  TechGuard Security, LLC

ATTN:  Data Privacy Officer

703 Seibert Rd. Suite 2

Scott AFB, IL 62225

Changes to Our Privacy Notice

We will review this notice periodically and may modify it at our discretion.  We encourage you to review this Privacy Notice on a regular basis to ensure you are informed on our data privacy practices.